Mileage Rates

Our rates are based on the time and distance of the journey. The final fare or quoted fare is calculated using the below figures


Mileage Rates
Category Minimum Fare 1st Mile Additional Miles Minute Waiting Time Grace Waiting Time Per Minute
Standard £7.75 £7.75 £0.25 £0.99 5 Min £0.50
Premium +15% +15% +15% +15% 5 Min £0.50
MPV+ +15% +15% +15% +15% 5 Min £0.50
Personal Class Account -20% -20% -20% -20% 10 Min £0.50

Typical Fares


Cardiff to Bristol Airport – £87.00
Cardiff to Heathrow – £180
Cardiff to Gatwick – £220
Cardiff to Swansea – £70

Personal Class Account

Cardiff to Bristol Airport – £70
Cardiff to Heathrow – £145
Cardiff to Gatwick – £180
Cardiff to Swansea – £55

The above prices should only be used as a guide only. Actual fares will be calculated using the exact time and mileage of the actual journey booked.


During unsociable hours, we reserve the right to apply the follow increases;

Anti Social Hours Surcharge
Time Surcharge
Weekends from 6am 10%
Weekends between 9pm and 6am 20%
Bank Holidays 50%
Christmas Eve 8pm to 27th December 6am 100%
31st December 8 pm to 1st Jan 6pm 100%


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Payments and Cancellations

A 10% non-refundable deposit is required at the time of the booking, for all journeys over 15 miles, with the balance to be paid prior to the start of the journey.
If they wish too, the customer may pay the full amount at the time of booking.
When a booking is paid for in full at the time of booking and then cancelled more than 24 hours before the booking, the customer will receive a full refund of any money that has been paid, minus the 10% non-refundable deposit, and a £10 Administration Fee.
All journeys where the pick up is more than 15 miles from the Personal Class Travel Ltd’s office must be paid for in full prior to a vehicle being dispatched.
Where a booking is made by a Personal Account holder, the payment shall be processed within 24 hours of the booking being made
Where a bookings is made by a Personal Class Account Holder but is subsequently cancelled, 10% of the value of the booking will be added to the invoice. All completed bookings are invoiced in arrears, namely after the booking has been carried out. The exception to this is contract bookings, which are paid for in advance.

Changes to the Booking Time

Bookings can be amended at any time up to 1 hour before the booked time, and we will do our best to accommodate any requests, although this may not always be possible. Waiting time may still be chargeable from the booked time, if any changes are requested less than 1 hour before the booked time

Airport Pick Up’s

Airport Pick Up Surcharge. Airport Pick ups are charged at the mileage rate plus £15.00 plus the cost of 1 hours parking at the airport.
We provide 60 minutes Free Waiting time,  after your flight has landed. After which waiting time may be charged at £5 per 15 minutes or part thereof.
Economy Airport Pick Up’s are available. Where requested an Airport Pick Up Surcharge is not applied, however, no waiting time is included, and standard waiting time charges apply

No Show

The driver will wait at the agreed pick up location for 30 minutes from the time of the booking (subject to any waiting time restrictions.) If the passenger has not arrived by this time, the driver may leave the pick up location and there will be no refund.
For Airport Pick ups this is extended to 60 minutes. There is no extension with an Economy Airport Pick Up.

The Retainer & Standby

All journeys on top of the Retainer or Stand By fee will be chargeable at Standard Rate, unless a higher category of vehicle has been booked. With the Retainer the fare will be charged to the payment method used to pay for the Retainer Fee.


We reserve the right to amend our prices at any time without notice. Any price changes will not affect any bookings made before any increases